TCN Helpdesk Knowledge Base

HD T1 Articles

• TCA Change of role
• Callback Process
• GPS Account Issues – Proctor is not showing in GPS (No Account yet)
• UPS Return Label
• DOMAIN (NT) Login Issues
• Score Report issues – LACD012 error

See all 8 articles

HD T2 Articles

• Configuring CLS scanners

OPS KB Archive

• Error TCR25017 – Invalid Seat ID
• LDB1041 Error
• Camera Issue Flash Patch

UK Support Knowledge Base

• Outlook Email Support

Compliance Knowledge Base

• Site Offboarding Procedure

ACT Knowledge Base

• How To Run ACT DEMO
• How to Create an ACT Demo Exam Session

HelpDesk General

• Scanner/Printer/Fax Not working