Why did the screen go blank when I tried to start my test?

Abegail Corre

Having a blank screen when attempting to view your test content may indicate that the PSI Secure Browser version is outdated.

To try and resolve the issue, you may:

Close the current session.
Delete the PSI Secure Browser from your programs and reinstall the current version.
Launch the PSI Secure Browser.

If further assistance is needed, you may reach out to our Technical Support Hotline at phone number: 844-267-1017.

Thank you,

PSI Support

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