If you encounter the following dialogue error on your Mac devices, please perform the steps below:
MAC OS X 10.15 Catalina
- Select the "Open System Preferences” button
- Click the icon labeled “Security & Privacy”
- Click the “Privacy” tab at the top.
- In the left-hand column, click on “Screen Recording” to manage app permissions
- Ensure the box next to “PSI Secure Browser” is checked.
- RPNow must then be restarted so you will want to choose “Quit Now” and restart RPNow.
- After doing so, Kindly relaunch the PSI Secure Browser. If prompted to allow your Camera and/or microphone, click ‘OK’