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[RPNow] macOS error "Remote Proctor Now is damaged and can’t be opened you should eject the disk image"

Eduard Ramos
Updated

If you are using a macOS device and receive the error "Remote Proctor Now is damaged and can’t be opened you should eject the disk image"", please follow the steps in the Solution to solve your issue.

RPNow_damaged_error.png
 
Solution:
    1. Select the Apple Icon
    2. Select "Systems Settings"
    3. Select "Privacy and Security"
    4. Scroll down and locate Security
    5. Under "Allow applications to be downloaded from", select App Store and identified developers 
    6. Close the window then relaunch the PSI Secure Browser

 

You should now be able to launch RPNow Secure Browser without any errors. If you have any further issues please feel free to Contact Us.

 

Thank you,

PSI Support

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