If you are using a Microsoft Surface Pro Device and the rear facing camera is turning on instead of the forward facing camera, please use the steps below.
Solution:
Disable rear camera in device manager
- Open Control Panel
- Select Device Manager
- Click "Imaging Devices" to expand the camera options
- Search and locate the "Rear" camera
- Right click the rear camera device and click "Disable"
- If you do not locate the “Rear” camera under Imaging Devices, locate System devices.
-
- Search and locate "Microsoft Camera Rear"
- Right-click the rear camera device and click "Disable"
NOTE: To enable the device go through the steps 1-4 but select "Enable" instead of "Disable"
If you are still having problems, feel free to Contact Us.
Thank you,
PSI Support
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