BRIDGE ONLINE PROCTORING - SYSTEM REQUIREMENTS
Windows 8.1, 10, 11
*NOT SUPPORTED: Windows 10s; Windows 10 in S-Mode, and Windows 11 in S-Mode, or Windows Enterprise (all versions)
|macOS 10.15(Catalina), 11(Big Sur), 12(Monterey), 13 (Ventura)|
|Ubuntu 18.04, 20.04**|
|Screen Resolution||1368x769 or higher|
|Bandwidth||Minimum 300kbps download and upload speed|
Must be functional and turned on throughout the entirety of the online exam, inclusive of security check, check-in and in-exam.
NOTE: Headphones/ear buds should not be used and removal could be requested. Use of either could result in check-in delays and resubmission of check-in.
|Camera||Camera must be capable of a 360-degree scan of the test room|
|Have an external camera ready if you are using a desktop|
|Must be functional and available for testing|
10- JAN- 2023 : Support for Windows 8.1 and macOS 10.15 (Catalina) will end.
PSI Bridge is currently not supported on tablets, mobile devices or Chromebooks.
Please run a system compatibility check before taking the exam.
Please ensure you have administrative permissions on your computer.
We highly recommend using a personal computer that has not been issued by your employer or organization. Firewalls and security settings from employer-issued computers may prevent the PSI software from operating properly.
For the best experience, please use the latest version of the Chrome browser.
PSI Ubuntu Support:
All normal releases (13.04 and later - odd year releases) are only supported by Ubuntu for 9 Months.
All LTS releases (Long Term Support) (12.04 and later - even year releases) are supported by Ubuntu for five years.
It is PSI policy to support only the LTS releases due to the transient nature of support for the normal releases. This is why PSI only supports the LTS versions of Ubuntu.
Currently, we are delayed in supporting 22.04 while AppImage support is broken in 22.04. More information will be posted as soon as it's available.
Standard support of the new operating system release is 30 days from the official release date. Any deviations from this policy will be posted here.