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  1. PSI Support
  2. Technical Support for Candidates
  3. RPNow

RPNow

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FAQ

  • RPNow FAQ - I am being prompted to pay for the exam twice
  • RPNow FAQ - I received an email about my exam concerning “Rules Violations” What does that mean?
  • RPNow FAQ - I recieved an email stating I failed to provide a proper Photo ID
  • RPNow FAQ - Unable to locate downloads on macOS
  • RPNow FAQ -"You are not authorized to take this exam" Message
  • RPNow - I'm having an issue with my Microphone or receiving a "Not Connected to Internet" error
  • RPNow - Remote Proctor is freezing during the interview process or message says cannot continue
  • RPNow - System Requirements
  • RPNow - Unable to download/install RPNow
  • RPNow - " Error in data for your exam"/ You can't see the page "http://profiles.rpexams.com" because it's not on the approved list in parental controls
  • RPNow - "PSI Secure Browser" would like to control this computer using accessibility features
  • RPNow - "RPNOW" can't be opened because the identity of the developer cannot be confirmed
  • RPNow - Application Cannot Be Started: Contact Application vendor
  • RPNow - Browser does not meet the minimum requirements for Canvas
  • RPNow - Exam Password Issue
  • RPNow - Expired Security Certificate
  • RPNow - I can't move my Web Cam. How can I scan my room?
  • RPNow - I receive an error- “Multiple screens were detected on your computer. Please disable one and restart them”
  • RPNow - I'm having an issue with my Microphone or receiving a "Not Connected to Internet" error
  • RPNow - I'm using MyMathLab or other Pearson LMS and getting a Login Error when clicking on my course
  • RPNow - Lenovo shows a Crossed out Camera Icon
  • RPNow - List of Websites to Whitelist on your Anti-Virus Applications
  • RPNow - macOS error "Remote Proctor Now is damaged and can’t be opened you should eject the disk image"
  • RPNow - My Math Lab exam is not loading the Advanced Math Toolbar properly
  • RPNow - Network Bandwidth Too Low
  • RPNow - Password is erased/not working when trying to enter an exam
  • RPNow - Photo Upload is frozen or stuck during the Interview Process
  • RPNow - Process not allowed or prohibited programs running
  • RPNow - PSI Secure Browser Would like to record this computer's screen (macOS 10.15 Catalina)
  • RPnow - Server Error in '/ExamTakerWebsiteCEF' Application
  • RPNow - Standalone System Check
  • RPNow - Unable to click Allow/Remember
  • RPNow - Unable to proceed and receiving a message regarding "youcam".
  • RPNow -"Submit" button is not displaying on the Exam Password page
  • RPNow: Microphone Check Unsuccessful