Depending on your test sponsor and their rules for rescheduling, you may be able to reschedule your test, up to 24 or 48 hours prior to your scheduled start time.
Please refer to your test sponsor’s guidelines or your confirmation email for information regarding test rescheduling.
If you do not reschedule your test in accordance with the rules outlined by your test sponsor – and you do not take your test at the scheduled time – you will forfeit your testing fees.
Log into the scheduling portal where you booked your original appointment. Use the reschedule button and follow the prompts.