What do I do if the keys/buttons/functions are not working during the test?

If you encounter any issues with keys/buttons/functions that are not working, you may try the following steps:

1. Reload/Refresh the screen by right-clicking on any blank space on the screen and selecting the "Reload" option or going to the "View" option on the upper left of the PSI Secure Browser and selecting "Reload" there.
2. If the problem still persists, close the Secure Browser by using the "X" symbol on the upper right of the browser and relaunch the Secure Browser application and clear your cache.
3. Relaunch the PSI Secure Browser.

If further assistance is needed, you may reach out to our Technical Support Hotline at phone number: 844-267-1017.

Thank you,

PSI Support