If you encounter the "Camera is not sharing" issue, you may try and follow these steps:
- Navigate to your camera privacy control panel and make sure that other programs using your camera are turned off. For example, even if you are not in a Zoom meeting, the software may still run the camera in the background.
- Turn off your camera’s auto-start settings.
- Reboot your computer.
- Relaunch the PSI Secure browser.
If the issue persists, you may reach out to our Technical Support Hotline through the phone number: 844-267-1017.