Please try the following steps if you are unable to see your exam from your dashboard:
- Verify that you have logged in with the correct username and password.
- Close your browser, clear your browser cache, and try logging in again.
- If you merged multiple accounts with your test sponsor, you need to have your test updated to the new account.
If the issue persists, you may reach out to our Technical Support Hotline through the phone number: 844-267-1017.