Are you getting "Failed Bandwidth" message? Here is a quick fix for this:
1. Run a bandwidth test with Twilio
2. Run a Speed Test
3. Restart modem
4. Disconnect other devices connected to the network
5. Use a more stable and better connection.
A LAN connection or a wired connection will result in a better connection.
Additional Solution:
[NEEDS TO BE PERFORMED IF NETWORK AND SPEED TEST IS PASSABLE] Disabling unused devices in WINDOWS OS.
- Open up Sound (Control Panel > Hardware and Sound > Sound)
- Click on Recording Tab
- Disable one or all unused device on the list
- Click OK
- Relaunch PSI Secure Browser
You may also refer to this link for our PSI Bridge System Requirements.
Regards,
Support
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