[PSI Bridge FAQ] Failed Bandwidth

Are you getting "Failed Bandwidth" message? Here is a quick fix for this:

1. Run a bandwidth test with Twilio.
2. Run a Speed Test.
3. Restart modem.
4. Disconnect other devices connected to the network.
5. Use a more stable and better connection.

A LAN connection or a wired connection will result in a better connection.

Additional Solution:

[NEEDS TO BE PERFORMED IF NETWORK AND SPEED TEST IS PASSABLE] Disabling unused devices in WINDOWS OS. 

1. Open up Sound (Control Panel > Hardware and Sound > Sound).
2. Click on Recording Tab.
3. Disable one or all unused device on the list.
4. Click OK.
5. Relaunch PSI Secure Browser.

You may also refer to this link for our PSI Bridge System Requirements.

Regards,

Support