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14 comments

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    Bhanu Munnangi

    I met an accident on last Saturday night and I was emerged to hospital and diagnosed with shoulder dislocation and I had been in hospital ICU ward during my aws exam timings unfortunately I didn't gave exam for aws certification , please consider my request as geniune and say me solution accordingly.I was said from doctors that I should take rest atleast 6 weeks and after that there would be a surgery so please I urge you to go through documents attaching below .

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    abdul moiz

    I joined exam but it was not started I kept waiting for 10 minute but no responce even I checked appointment not showing

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    Praveen Sathyanarayan

    My exam did not launch after doing a system test.

    Had to call support team and Roland H, was a great support guy who helped me resolved the issue.
    I think there is a bug, where the browser does not launch or get installed after  a system test is done.

     

     

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    Thabang Motshoane

    On the 28th of June 2021, 30min before my test I logged in to my Microsoft dashboard to do a 2nd system check and everything went well, my Test was starting at 9:30am at 9:15 till 9:40 the PSI portal kept on loading and loading till I connected support and I am waiting to see if they will be able to let me write and the following day my results came fail:0%

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    Abdul Rehman Mohammad Sabir

    Today on 17 July 2021 I have my exam but from last one hour I am waiting it's not being launch. It was supposed to launched at 2:30 but after an hour it is still not showing anything. I got live chat option from Gail support team but in live chat there is no response from last half hour.

    What kind of service is thiss?

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    Abdul Rehman Mohammad Sabir

    Today on 17 July 2021 I have my exam but from last one hour I am waiting it's not being launch. It was supposed to launched at 2:30 but after an hour it is still not showing anything. I got live chat option from Gail support team but in live chat there is no response from last half hour.

    What kind of service is thiss?

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    Gary L Stutzman

    I have downloaded the psi system onto my computer ..... now how do I set it up to use it for the online proctored test tomorrow?

    My name is Gary Stutzman

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    Gary L Stutzman

    I do not take the exam until tomorrow at 6:30 P M so I will do the scanning of my work area at that time!  For now I am going to continue to study for the exam!

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    Ilya Kharitonov

    After testing a system here https://systemcheck.rpexams.com/ I received the following results as it is indicated in the picture.

    May you explain and support in fixing the problems because the exam CISM should be passed on December 31, and there is no other PC or Laptop available?

    I have the following Camera, which is very high quality and reflect very HD quality picture: HD Pro Webcam C920 Logitech 1080p

    Also, my SpeedTest Ookla showed the following results: Download 50+ Mbps and Upload 80+ Mbps, which is in line with the requirements.

    So, why finally streaming and camera do not comply with the requirements?

    May be remote control supporting may solve the issue?

    Best regards,

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    Eren ACAR

    I got the "Error while creating PRS request. Please contact your administrator." error in my database online exam. Despite trying for half an hour continuously to take my exam, the exam never started. Also, my coupon is not refunded. Since the error is not caused by me, I request you to retake the exam and explain why the problem is caused.

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    Julio Scheidt96

    I also got the error "Error while creating PRS request. Please contact your administrator".
    I couldn't enter the room to take the test, I have tried several times.
    I would like to have my coupon refunded.

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    Rntfigueiredo

    I've been trying to perform the CCP exam via PSI since 02/05.
    On the first day I went to the test center and the checkin system was not working.
    On the second day I tried to take the exam online and I couldn't do it either, I got the error "“Error while creation PRS request. Please contact your administrator.”
    On the third day it presented the same error ""Error creating PRS request. Please contact your administrator."

    I would like my money back!

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    Carlos Schimidt

    Today (02/11/2022) I had schedule a exam "AWS Certified Solutions Architect - Associate" that was not possible to do because I was receiving the message "error while creating prs request. please contact your administrator" while trying to launch exam.

    I tried using chat to help me and they give a phone number to call. The support confirm "(tickect number 2319290) that they had the same error while trying to start my exam and told me to contact AWS.

    I used the same computer that I took an AWS exam two weeks ago, and it passed the compatibility test. I tried using another laptop, but the error persisted.

    I spent money for this exam, and I took the time to study and take this exam and it was not possible. I would like my money back too and I'll never use PSI to do test anymore. I'm trying to contact PSI using seveval ways, but no solution yet.

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    naveen davu

    Today (05-May-2022) facing below error while launching Terraform Associate Exam:

    Error while creating PRS request. Please contact your administrator.

    Any Help Please.

     

    Next Update:
    Exam session became active after trying for 1 hour to launch it.

    Not sure about exact reason why the error was thrown earlier.

    Cleared my Certification Exam :-)

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